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Smaller than expected so a pillow case is too large yet a cushion cover is too small. The CoolGel is lovely when you first place your head on although this feeling does dissipate after 10mins. Not noticed much difference in my aching shoulders but this can be caused by other reasons. Overall it is comfortable and I am pleased with the purchase.
Very comfortable & supportive. The gel side is really cool to lie against. Love it.
Super comfortable and helped a lot with my neck and upper back pain. Will be replacing all the pillows in the house for these ones. Worth every penny!
Firm and very comfortable! Best to be experienced with a firm memory foam mattress!
I tried all kinds of pillows and invariably the tend to disappoint after a few days - either they are stay too hard or they soften up too much or they simply flatten. Even with expensive down pillows - feather's start coming through the 'feather proof' lining. But this pillow is exactly as advertised. It does feel hard when you press your hand against, but when you lay you head on it you slowly sink just enough to be feel like you are floating. It's a weird sensation the first couple of times, but now I can't believe how I managed without it. And yes, you can tell the difference between the cooler gel-side and the plain side. Looking forward to a cool nights sleep come summer.It is smaller than an average pillow (22 inches long) but I only noticed that as I have in a standard pillow case. Can't comment on cleaning it yet, as I haven't found that necessary. I have to admit, it looks a bit tight in it's removable cover so that might prove a problem - I haven't plucked up the courage to try to remove it yet.But, all in all I can't recommend this pillow highly enough